Shipping policy
Effective Date: August 2026
At Tiny & Co., we're committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During busy periods or promotions, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- United States: 5–10 Business Days
- Canada: 6–12 Business Days
- United Kingdom: 5–10 Business Days
- Australia: 6–12 Business Days
- New Zealand: 7–14 Business Days
- Europe: 6–12 Business Days
Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Cost
- Free Shipping on all orders.
- No hidden handling or processing fees.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to become available.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
Tiny & Co. is not responsible for orders delayed or returned due to incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
While we work with trusted shipping partners, unexpected delays can occasionally occur.
If your package has not arrived within 20 business days of shipment, please contact our support team and we'll be happy to assist you.
Customs & Import Duties
International orders may be subject to customs duties or import taxes depending on your country's regulations.
Any applicable customs fees are the responsibility of the customer.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the item received
- A brief description of the issue
We'll resolve the issue as quickly as possible.